A collection of resources addressing surprise medical billing requirements under the No Surprises Act (NSA), which was enacted in December 2020 as part of the Consolidated Appropriations Act, 2021 (CAA-21). The NSA imposes extensive federal requirements regarding surprise medical billing for group health plans, health insurers, and health care providers and facilities. The NSA has been the topic of significant implementing guidance and related litigation.
Enacted in December 2020, the No Surprises Act (NSA), part of the Consolidated Appropriations Act, 2021 (CAA-21), added extensive federal requirements regarding surprise medical billing for group health plans, health insurers, and health care providers and facilities (Pub. L. No. 116-260 (Dec. 27, 2020)). The NSA's requirements provide protections for plan participants/patients regarding surprise medical billing practices for emergency services and other situations where individuals may otherwise incur large, unexpected medical bills.
The NSA's requirements for plans, insurers, providers, and facilities, which generally became effective beginning in January 2022, are amendments to:
Beginning in 2021, the Departments of Labor (DOL), Health and Human Services (HHS), and Treasury (collectively, Departments) implemented the NSA's requirements by issuing proposed and final regulations, model notices, and other guidance. This guidance has included:
Interim final regulations (IFRs) addressing qualifying payment amounts (QPAs), the notice and consent exception process to the balance billing protections, required disclosure notices, and other issues (86 Fed. Reg. 36872 (July 13, 2021) (Part I IFRs)).
Proposed regulations addressing the NSA's air ambulance services requirements and enforcement of the NSA's requirements for providers and facilities (86 Fed. Reg. 51730 (Sept. 16, 2021)).
A second set of IFRs addressing the NSA's independent dispute resolution (IDR) procedures and HHS rules governing good faith estimates of health care items and services for uninsured or self-pay individuals and the patient-provider dispute resolution process (86 Fed. Reg. 55980 (Oct. 7, 2021) (Part II IFRs)).
Final regulations that amended existing regulations to provide that the Departments will set their administrative fees for participation in the federal IDR process—and the ranges for certified IDR arbitrator fees for single and batched determinations—through notice and comment rulemaking (88 Fed. Reg. 88494 (Dec. 21, 2023); 89 Fed. Reg. 4547 (Jan. 24, 2024) (technical corrections)).
The NSA's requirements impose substantial compliance burdens on health plans, insurers, providers, and facilities, which, because of the January 2022 effective date, required initial implementation on a compressed timetable. Due to ever-changing regulatory guidance and recent litigation, the NSA's requirements also require ongoing monitoring and updates to surprise billing-related procedures. This includes monitoring the status of the federal IDR portal for surprise billing payment determinations, which the Departments have closed at various times in response to litigation outcomes.
This Toolkit includes a collection of resources to help health plans, insurers, providers, and facilities comply with the NSA's requirements for surprise medical billing.