Surprise Medical Billing Guidance Addresses Cost-Sharing, Facility Fees, and More | Practical Law

Surprise Medical Billing Guidance Addresses Cost-Sharing, Facility Fees, and More | Practical Law

The Departments of Labor (DOL), Health and Human Services (HHS), and Treasury (collectively, Departments) have issued FAQ guidance addressing the interaction of cost-sharing requirements under the Affordable Care Act (ACA) with provisions under the No Surprises Act's (NSA's) surprise medical billing rules. The guidance also addresses the treatment of facility fees under the NSA and the ACA's transparency in coverage rules.

Surprise Medical Billing Guidance Addresses Cost-Sharing, Facility Fees, and More

Practical Law Legal Update w-040-0405 (Approx. 8 pages)

Surprise Medical Billing Guidance Addresses Cost-Sharing, Facility Fees, and More

by Practical Law Employee Benefits & Executive Compensation
Published on 11 Jul 2023USA (National/Federal)
The Departments of Labor (DOL), Health and Human Services (HHS), and Treasury (collectively, Departments) have issued FAQ guidance addressing the interaction of cost-sharing requirements under the Affordable Care Act (ACA) with provisions under the No Surprises Act's (NSA's) surprise medical billing rules. The guidance also addresses the treatment of facility fees under the NSA and the ACA's transparency in coverage rules.
The Departments of Labor (DOL), Health and Human Services (HHS), and Treasury (collectively, Departments) have issued FAQ guidance addressing the interaction of the Affordable Care Act's (ACA's) cost-sharing requirements with surprise medical billing requirements under the No Surprises Act (NSA) and other topics (FAQ guidance (July 7, 2023)). (The NSA was enacted as part of the Consolidated Appropriations Act, 2021 (CAA-21)) (Pub. L. No. 116-260 (2020)).) The FAQ guidance also addresses the treatment of facility fees under the NSA and the ACA's transparency in coverage rules.

Background on NSA Surprise Billing and ACA Cost-Sharing Requirements

As implemented, the NSA offers protections against surprise medical bills regarding three categories of services:
  • Emergency services—including those furnished by out-of-network (OON) providers and emergency facilities.
  • Non-emergency services furnished by OON providers regarding visits to in-network facilities.
  • Air ambulance services furnished by OON providers of air ambulance services.
The NSA's implementing regulations generally prohibit balance billing and restrict cost-sharing regarding the above three categories of covered services. However, if individuals are furnished notice and agree to waive surprise billing safeguards, OON providers and emergency facilities may, in limited circumstances, balance-bill the individuals for certain post-stabilization services and non-emergency services furnished regarding visits to in-network health care facilities (see Practice Note, Surprise Medical Billing for Providers and Facilities: Notice, Consent, and Disclosure Requirements).
Under the NSA's regulations, "participating" (in-network) providers, health care facilities, and emergency facilities generally are defined in terms of whether the provider or facility has a direct or indirect contractual relationship with a group health plan or health insurer that governs the terms and conditions under which relevant items or services are furnished to participants or beneficiaries under the plan or coverage. The Departments consider a provider of air ambulance services to be in-network if it has a direct or indirect contractual relationship with a plan or insurer regarding the furnishing of air ambulance services under the plan or coverage.

ACA Cost-Sharing Limits

Under the ACA, as additional background, all non-grandfathered group health plans must ensure that any annual cost-sharing imposed under the plan does not exceed certain statutory limits (under ACA Section 1302(c)(1)) (Section 2707(b) of the Public Health Service Act (PHSA) (42 U.S.C. § 300gg-6(b); see Practice Note, Cost-Sharing Restrictions Under the ACA). These limits apply to an individual's cost-sharing for a plan year for essential health benefits (EHBs) (see Practice Note, Lifetime Limits, Annual Limits, and Essential Health Benefits Under the ACA). For plan years beginning in 2014, the maximum annual limit on an individual's cost-sharing (that is, the maximum out-of-pocket (MOOP) limit) was set by reference to limits for high-deductible health plans (HDHPs) under the Internal Revenue Code's (Code's) rules for health savings accounts (HSAs) (26 U.S.C. § 223(c)(2)(A)(ii)). For plan years after that, the MOOP limit is increased by a premium adjustment percentage.
Cost-sharing includes deductibles, coinsurance, copayments, or similar charges, and any other outlays required of an individual that are qualified medical expenses regarding EHBs covered under the plan (see 26 U.S.C. § 223(d)(2) (defining qualified medical expenses)). However, cost-sharing does not include:
  • Premiums.
  • Balance-billed amounts for OON providers.
  • Spending for non-covered services.
For plans with a network of providers, cost-sharing that is paid by (or on behalf of) a participant for OON benefits is not required to be counted toward the annual cost-sharing limit (45 C.F.R. § 156.130). In prior guidance, the Departments clarified that a plan with a network of providers, may—but is not required to—count an individual's out-of-pocket spending for OON items and services toward the MOOP limit (FAQ guidance (Jan. 9, 2014); see Legal Update, ACA FAQs Address Wellness Programs, Preventive Services, Expatriate Plans and More).
For purposes of the MOOP limit, an OON provider is a provider or facility with which the plan or insurer does not have a contractual arrangement directly or indirectly regarding the plan or coverage. By contrast, an in-network provider is a provider or facility with which the plan or insurer does have a contractual arrangement directly or indirectly regarding the plan or coverage.

NSA/Cost-Sharing Consistency Rule Regarding Treatment of Out-of-Network Providers

The Departments' FAQs clarify that cost-sharing for services furnished by an OON provider, facility, or provider of air ambulance services (as defined under the NSA) is considered cost-sharing for benefits provided outside of a plan's network for purposes of the MOOP limit. In addition, cost-sharing for services furnished by a provider, facility, or provider of air ambulance services that is "participating" for NSA purposes is considered cost-sharing for benefits provided within a plan's network for purposes of the MOOP limit.
In other words, cost-sharing for services provided by:
  • Participating providers is considered to be in-network cost-sharing for purposes of the MOOP limit.
  • Nonparticipating providers is considered to be OON cost-sharing for purposes of the MOOP limit.
According to the Departments, some plans and insurers have contractual relationships with providers, facilities, or providers of air ambulance services that the plans and insurers do not consider to be part of their network. The FAQs therefore clarify that a plan or insurer may not treat a provider, facility, or provider of air ambulance services with which it has a contractual relationship as OON for purposes of the MOOP limit (under PHSA Section 2707 and ACA Section 1302(c)) while also treating the provider or facility as participating for NSA purposes.
The FAQs also address the situation where a plan or insurer has a direct or indirect contractual relationship with a provider, facility, or provider of air ambulance services that sets forth the terms and conditions on which an item or service is furnished to participants or beneficiaries under the plan or coverage. In this situation, the provider, facility, or provider of air ambulance services:
  • Is considered participating for NSA purposes.
  • Also is considered in-network for purposes of the MOOP limit.
As a result, for emergency services, non-emergency services furnished by a provider regarding a visit to a participating health care facility, and air ambulance services, either:
  • The NSA's balance billing and cost-sharing protections apply because the items and services are furnished by a nonparticipating provider, emergency facility, or provider of air ambulance services.
  • The ACA's MOOP limit applies (if the plan or coverage is non-grandfathered) because the items or services are furnished by an in-network provider, facility, or provider of air ambulance services.
Under no circumstance can an emergency facility providing emergency services to a participant or beneficiary be OON for purposes of the MOOP limit and simultaneously be a participating emergency facility for purposes of the NSA's balance billing and cost-sharing protections.

Treatment of Facility Fees

The Departments' FAQs also clarify the treatment of facility fees under the NSA and the ACA's transparency in coverage (TiC) requirements (Section 2715A of the Public Health Service Act (PHSA) (42 U.S.C. § 300gg-15a)).

ACA Transparency in Coverage Requirements

As background, the ACA's TiC rules require plans and insurers to make price comparison information available to participants and beneficiaries, on request, using an internet-based self-service tool and in paper form. This information must be available:
  • For plan years beginning on or after January 1, 2023, regarding the 500 items and services identified by the Departments.
  • For plan years beginning on or after January 1, 2024, regarding all covered items and services.

Good Faith Estimate Requirements Under the NSA

Effective for plan years beginning on or after January 1, 2022, the NSA imposes certain requirements on health providers and facilities when an individual schedules items or services (or on request by an individual). Specifically, the health provider or facility must:
  • Ask whether the individual is enrolled in a health plan (or in insured health coverage or certain other types of coverage).
  • Furnish a good faith estimate (GFE) notice of:
    • the expected charges for providing the scheduled item or service, and any items or services reasonably expected to be provided in conjunction with those items and services—including those provided by another provider or facility; and
    • the expected billing and diagnostic codes for the items and services.
(PHSA § 2799B-6 (42 U.S.C. § 300gg-136).)
The provider must furnish the GFE notice to the individual's plan or coverage if the individual is enrolled in a plan or coverage and wishes to have a claim for the item or service submitted to the plan or coverage. The provider furnishes the GFE notice directly to the individual if the individual either:
  • Is not enrolled in a plan or coverage.
  • Does not seek to have a claim for the item or service submitted to the plan or coverage.
Upon receiving a GFE notice, a plan or insurer must send the participant or beneficiary an advanced explanation of benefits (AEOB) in clear and understandable language.
(ERISA § 716(f) (29 U.S.C. § 1185e(f)); Code § 716(f) (26 U.S.C. § 9816(f)); PHSA § 2799A-1(f) (42 U.S.C. § 300gg-111(f)).)
The GFE notice must include, among other information:
  • The provider's or facility's network status.
  • The contracted rate for the item or service or—for OON providers or facilities—a description of how the individual can obtain information on in-network providers and facilities.
  • The GFE received from the provider.
  • A GFE of the amount the plan or coverage is responsible for paying.
  • A GFE of the amount of any cost-sharing for which the participant or beneficiary would be responsible for paying regarding the provider's GFE.
In previous guidance, HHS:
  • Deferred enforcement of the requirement that providers and facilities send GFEs to plans and insurers.
  • Indicated that the Departments also would defer enforcement of the requirement that plans and insurers provide AEOBs.

Reducing Financial Burden of Facility Fees

According to the Departments, individuals are increasingly being charged facility fees for health care received outside of hospital settings. The FAQs therefore clarify that if facility fees are covered by a participant's plan in connection with EHBs provided in-network, cost-sharing for the fees is subject to the MOOP limit under the ACA's cost-sharing rules. By contrast, if the facility fees are not covered by the individual's plan in connection with EHBs, the fees:
  • May result in financial exposure for participants.
  • Will likely be a surprise to the participant.
Some states are taking steps (or have already taken steps) to prohibit, restrict, or increase transparency around facility fees.
The Departments are actively monitoring facility fee issues, and encouraged plans, insurers, providers, and facilities to reduce the financial burden to participants and beneficiaries resulting from facility fees.

TiC Disclosures for Facility Fees

In the Departments' view, facility fees are included in the definition of "items and services" for purposes of both the TiC implementing regulations and the NSA's GFE requirements. This means that plans and insurers must make available price comparison information for covered facility fees to participants and beneficiaries using an internet-based self-service tool and in paper form, upon request. In addition, providers and facilities must furnish GFEs to uninsured (or self-pay) individuals regarding facility fees (see Practice Note, Surprise Medical Billing for Providers and Facilities: Good Faith Estimates and the Patient-Provider Dispute Resolution Process: Good Faith Estimates for Uninsured or Self-Pay individuals).
The Departments acknowledged that they have not yet provided NSA implementing regulations concerning the AEOB and GFE provisions for individuals who are either:
  • Participants in a health plan or coverage.
  • Seeking to have a claim for scheduled or requested items or services submitted to the plan or coverage.
The Departments indicated that future proposed regulations will address facility fees regarding these provisions.