The challenge of treating vulnerable consumers appropriately | Practical Law

The challenge of treating vulnerable consumers appropriately | Practical Law

In February 2015, the FCA published occasional paper no 8, which examines firms' approach to consumer vulnerability. In this article, Nikki Worden, Partner, Annabel Mackay, Managing Associate, and Richard Powell, PSL, Addleshaw Goddard LLP, examine how the awareness of vulnerable consumers has risen up the regulatory agenda.

The challenge of treating vulnerable consumers appropriately

Practical Law UK Articles 4-606-8732 (Approx. 11 pages)

The challenge of treating vulnerable consumers appropriately

by Nikki Worden, Partner, Annabel Mackay, Managing Associate, and Richard Powell, PSL, Addleshaw Goddard LLP
Law stated as at 10 Apr 2015 • United Kingdom
In February 2015, the FCA published occasional paper no 8, which examines firms' approach to consumer vulnerability. In this article, Nikki Worden, Partner, Annabel Mackay, Managing Associate, and Richard Powell, PSL, Addleshaw Goddard LLP, examine how the awareness of vulnerable consumers has risen up the regulatory agenda.