A Checklist of steps a federal agency must take when making an offer of resolution under 29 C.F.R. Part 1614 to settle an administrative complaint of discrimination, harassment, or retaliation filed with the agency's equal employment opportunity (EEO) office. This Checklist addresses strategies the agency should consider when making an offer of resolution, the mechanics of the offer, language that must be included for the offer of resolution to be effective, and the consequences if the complainant declines to accept the offer of resolution. This Checklist addresses federal law and procedures applicable to federal sector employees and applicants.