Consumer Finance Roundup for November 2021 | Practical Law

Consumer Finance Roundup for November 2021 | Practical Law

A roundup of recent developments in consumer finance during November 2021.

Consumer Finance Roundup for November 2021

Practical Law Legal Update w-033-2214 (Approx. 4 pages)

Consumer Finance Roundup for November 2021

by Practical Law Finance
Published on 23 Nov 2021USA (National/Federal)
A roundup of recent developments in consumer finance during November 2021.
The following is a roundup of recent developments in consumer finance during November 2021.

CFPB Issues FCRA Advisory Opinion on Name-Only Matching

In early November 2021, the CFPB issued an advisory opinion to provide guidance to consumer reporting agencies on their obligations under Section 607(b) of the Fair Credit Reporting Act (FCRA) (15 U.S.C. § 1681e(b)) to follow reasonable procedures to assure maximum possible accuracy of information about a consumer in a consumer report. The advisory opinion:
  • Was effective on November 10, 2021.
  • Makes clear that a consumer reporting agency violates Section 607(b) of the FCRA if it:
    • only matches information to the consumer who is the subject of the consumer report based only on whether the consumer's first and last names are identical or similar to the names associated with the information; and
    • does not use additional identifying information for the consumer (name-only matching).
  • Indicates that using birth dates and addresses in addition to name-only matching may also be insufficient to comply with Section 607(b) of the FCRA,
  • Does not create a safe harbor for the requirement in Section 607(b) of the FCRA regarding matching.
In a statement announcing the issuance of the advisory opinion, CFPB Director Rohit Chopra:
  • Warned consumer reporting agencies against using a disclaimer to indicate that a consumer report might not be matched to the right person.
  • Indicated additional steps the CFPB intends to take, including:
    • collaborating on enforcement with the Federal Trade Commission (FTC); and
    • seeking restitution and damages in addition to civil penalties for violations of the FCRA.

Developments Regarding the Eleventh Circuit Court of Appeals' Hunstein Decision

On November 17, 2021, the US Court of Appeals for the Eleventh Circuit, in Richard Hunstein v. Preferred Collection and Management Services, Inc., on its own agreed to a rehearing by the full Eleventh Circuit ( (11th Cir. Nov. 17, 2021)) and vacated the substitute decision it issued on October 28, 2021 ( (11th Cir. Oct. 28, 2021)). The substitute decision, which was from the same panel of judges that issued a decision on April 21, 2021 (original decision) (994 F.3d 1341 (11th Cir. Apr. 21, 2021)) (see Legal Update, Eleventh Circuit Court of Appeals Holds Debt Collector Disclosure of Debt Information to a Vendor is a Communication to a Third Party Prohibited by the Fair Debt Collection Practices Act (FDCPA)), had vacated the original decision. but reached the same conclusions as the original decision (that is, that the plaintiff consumer had standing to sue and the defendant debt collector's disclosure of information about the plaintiff and his debt to a mail vendor constituted a communication to a third party in connection with the collection of any debt within the meaning of Section 805(b) of the Fair Debt Collection Practice Act (FDCPA) (15 U.S.C. § 1692c(b))). However, while the original decision was unanimous, one of the judges dissented from the substitute decision about whether the plaintiff had standing. This dissent may have prompted the rehearing by the full Eleventh Circuit.

New York Extends CRA to Non-Bank Lenders

New York enacted a new law, Banking Law 28-bb effective November 1, 2022, extending the state’s version of the federal Community Reinvestment Act (CRA) to non-bank lenders. The federal CRA, enacted in 1978, requires banks to lend adequately to meet the credit needs of the communities where they take deposits, specifically including low- and moderate-income neighborhoods. Following the 2008 financial crisis, non-bank lenders increased their market share and are now responsible for a majority of mortgage originations in New York State and nationally. New York’s new law follows a recent investigation and report by the New York Department of Financial Services (NYDFS) regarding potential redlining in Buffalo, New York which included findings of a "distinct lack of lending" by mortgage lenders, particularly non-bank lenders, in neighborhoods with majority-minority populations and to minority homebuyers in general. With this legislation, New York joins two other states, Massachusetts and Illinois, in extending CRA mandates to non-bank lenders. In addition, there are efforts underway at the federal level to modernize the federal CRA to deal with nontraditional lenders and explicitly address race.

New York State Enacts Consumer Credit Fairness Act

On November 8, 2021, New York State enacted the Consumer Credit Fairness Act (CCFA). The CCFA amends the New York State Civil Practice Law and Rules (CPLR) to provide for the following in any action on a consumer credit transaction:
  • A three-year statute of limitations (with New York joining eight other states and the District of Columbia in this requirement).
  • Other additional procedural safeguards for consumers, such as:
    • additional notices to consumer defendants (which trigger waiting periods before a default judgment or summary judgment may be entered);
    • affidavits about the consumer debt (including the non-expiration of the statute of limitations); and
    • additional pleadings and documents to confirm an arbitral award.
The amendment providing for a three-year statute of limitations will be effective 150 days after enactment of the CCFA, and all other amendments will be effective 180 days after enactment of the CCFA.