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Consumer guarantee
Practical Law ANZ Glossary w-008-1824 (Approx. 3 pages)
Glossary
Consumer guarantee
Statutory guarantees under the Australian Consumer Law (ACL) that apply minimum standards to the supply of goods and services to consumers.
In summary, goods must:
- Be provided with full and unencumbered title and ownership.
- Be of acceptable quality, match descriptions or samples and be fit for purpose.
- Have spare parts available or be repairable.
- Comply with any express warranties given.
Services must:
- Be provided with due care and skill.
- Be fit for purpose.
- Be supplied at the agreed time or within a reasonable time.
(Sections 51-62, ACL)
Generally the guarantees, and liability arising from breach of them, cannot be excluded, modified or limited (section 64, ACL).
For further information on consumer guarantees, see Practice note, Consumer guarantees.