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Consumer guarantee
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Consumer guarantee
Practical Law ANZ Glossary w-008-1824
(Approx. 3 pages)
Glossary
Consumer guarantee
Statutory guarantees under the
Australian Consumer Law
(
ACL
) that apply minimum standards to the supply of goods and services to
consumers
.
In summary, goods must:
Be provided with full and unencumbered title and ownership.
Be of acceptable quality, match descriptions or samples and be fit for purpose.
Have spare parts available or be repairable.
Comply with any express warranties given.
Services must:
Be provided with due care and skill.
Be fit for purpose.
Be supplied at the agreed time or within a reasonable time.
(
Sections 51-62,
ACL
)
Generally the guarantees, and liability arising from breach of them, cannot be excluded, modified or limited (
section 64,
ACL
).
For further information on consumer guarantees, see
Practice note, Consumer guarantees
.