Program for Handling Consumer Product Safety Complaints to Mitigate Regulatory and Product Liability Risks | Practical Law

Program for Handling Consumer Product Safety Complaints to Mitigate Regulatory and Product Liability Risks | Practical Law

A Practice Note explaining how manufacturers of consumer products can meet product safety requirements and avoid product liability claims by implementing an effective complaint handling program. This Note addresses how the Consumer Product Safety Commission (CPSC) regulates product safety under the Consumer Product Safety Act (CPSA) as amended by the Consumer Product Safety Improvement Act of 2008 (CPSIA) and how the Food and Drug Administration (FDA) regulates product safety under the Food, Drug, and Cosmetic Act (FDCA), including reporting requirements, adverse event reports, product recalls, and the interaction between complaint handling, regulatory compliance, and social media.

Program for Handling Consumer Product Safety Complaints to Mitigate Regulatory and Product Liability Risks

by Practical Law Commercial Transactions
Maintained • USA (National/Federal)
A Practice Note explaining how manufacturers of consumer products can meet product safety requirements and avoid product liability claims by implementing an effective complaint handling program. This Note addresses how the Consumer Product Safety Commission (CPSC) regulates product safety under the Consumer Product Safety Act (CPSA) as amended by the Consumer Product Safety Improvement Act of 2008 (CPSIA) and how the Food and Drug Administration (FDA) regulates product safety under the Food, Drug, and Cosmetic Act (FDCA), including reporting requirements, adverse event reports, product recalls, and the interaction between complaint handling, regulatory compliance, and social media.