Massachusetts Consumer Protection Act: Business Claim Elements | Practical Law
A Practice Note examining the elements of a private civil action under Section 11 of Massachusetts General Laws Chapter 93A (the Massachusetts Consumer Protection Act), which provides a cause of action to businesses and other persons engaged in trade or commerce for unfair methods of competition and unfair or deceptive acts or practices in trade or commerce. This Note also explains Section 11's scope, liability standards, and prohibited conduct.