IT Outsourcing: Request for Proposal (RFP) Process | Practical Law
A Practice Note discussing the request for proposal (RFP) process for information technology (IT) outsourcing transactions. This Note addresses IT outsourcing issues and best practices for the RFP process, such as tower contracts and multi-sourcing, buy-in to the RFP process, items to include in the RFP package, the use of cloud computing, software inventory and assignment of software licenses, RFP template Master Services Agreements (MSAs) and non-disclosure agreements, using subject matter experts (SMEs), and the risks of IT outsourcing.