IT Outsourcing: Main Issues in IT Outsourcing Agreements | Practical Law
This Note summarizes the key legal and commercial considerations arising in relation to IT outsourcing agreements and their drafting and negotiation. These include the scope, purpose, and context of outsourcing, implications of cloud computing, transfers of intellectual property (IP), length of contract, scope and quality of services, pricing, service credits, indemnities, warranties, exclusivity, management, dispute escalation and resolution, limitation of liability, termination, and exit management.