Outsourcing agreements are typically large and complex, and without a proper vision and strategy for the issues that usually occur under outsourcing contracts, organisations can end up failing to achieve the expected value, overpaying, and/or losing out on potential optimisations.

This article provides a discussion of the need for contract management in outsourced enterprises; good contract and vendor management practice; the prerequisites for carrying out contract management; and how contract management can be effectively organised.

This article is part of the global guide to outsourcing. For a full list of contents, please visit global.practicallaw.com/outsourcing-guide.