Published on 30 Sep 2014 • USA (National/Federal) |
"Security Officers will not: * * * Congregate with other Security Officers while on duty, unless so directed by a supervisor for training or official purposes."
"Violations which may result in verbal warning (1st offense), written warning (2nd offense), suspension (3rd offense), and termination (4th offense):
Congregating and/or gossiping with other Security Officers while on duty.
Watching television, listening to radios or reading unauthorized material while on duty."
"PERSONAL BLOGGING AND SOCIAL NETWORKING POLICY: ....Employees must make clear that the views expressed by them are their own and do not necessarily represent the views of USA. [a] If you identify yourself anywhere on a web site, blog, or text as an employee of USA, make it clear to your readers that the views you express are yours alone and that they do not necessarily reflect the views of the company. To reduce such possible confusion, we require that you put the following notice in a reasonably prominent place on your site: "The views expressed on this web site/blog are mine alone and do not necessarily reflect the views of my employer, U.S. Security Associates, Inc."
Employees must always respect confidential and proprietary information. [b] Therefore, employees may not disclose sensitive, proprietary, confidential, or financial information about USA, its customers, clients, parents, subsidiaries, or affiliates.
[c] Do not link or otherwise refer to the company web site without obtaining the advance written permission of the company.
Employees must obey the law. [d] Therefore, employees should not post any material that is obscene, defamatory, profane, discriminatory, libelous, threatening, harassing, abusive, hateful, embarrassing to another person or entity, about the company or our customers or clients or that violates company policy or the privacy rights of another. Employees are legally responsible for any content they post and can be held personally liable for such content.
[e] Employees must respect their readers and fellow employees. Employees are free to express themselves, but they must do so in a respectful manner. Therefore, employees should not post any material containing slurs, derogatory insults, obscenities, or that violates the privacy of another."
"Security Officers, Supervisors and Project/Site Managers of USA shall not reveal or divulge information regarding current or former employees except as provided elsewhere in this manual or as required by management. Specifically, information contained in personnel records, official correspondence and other information ordinarily accessible only to USA employees, is considered CONFIDENTIAL in nature. Indiscriminate and/or unauthorized disclosure of this and similar information reflects gross misconduct and shall be grounds for immediate dismissal. Security Officers shall treat the official business of USA and their respective clients as confidential. Information on the business of USA and/or their respective clients shall be disseminated only to those for whom it is intended, as directed by a Supervisor, or under due process of law, and in compliance with existing USA directives. Violations of this policy shall be grounds for immediate dismissal."
"Security Officers will not: * * * Discuss information of any kind concerning his duty assignment with anyone except his supervisor or recognized client representative."
"No insignia, emblems, buttons, or items other than those issued or authorized by USA will be worn on or with the uniform while on duty."
"Security Officers are expected to stay on their shifts until properly relieved or excused and should sign out at the end of their shifts, putting down the exact time they stopped working. Security Officers will not remain at their place of work once relieved unless requested by their supervisor or client representative...."
"Security Officers shall not act other than respectfully to any other Security Officer or to any other employee of USA or the client to which they are assigned. The use of threatening and/or abusive, demeaning, vulgar and profane language toward another, on or off duty, is prohibited, as is any threat of violence or actual violent act."
"Security Officers will not: * * * Use profane, indecent or abusive language or gestures.
"Security Officers will not: * * * Verbally or physically threaten anyone or use disrespectful, obscene or profane language to another while on duty."
"[Disciplinary Program] Violations which may result in immediate termination:
Dishonesty.
Conduct unbecoming a Security Officer."
"Each U.S. SECURITY ASSOCIATES Security Officer is responsible for and subject to these rules. Willingness to obey them is an accepted condition of employment and any breach of established rules will result in disciplinary action up to and including discharge."
"PROBLEM RESOLUTION: Any Security Officer or employee who is dissatisfied with his treatment as a Security Officer may file a complaint. The Security Officer must first follow the chain of command by reporting the matter to his (in the order indicated):
Immediate Supervisor (shift leader, site/project manager, field/patrol supervisor).
Operations Supervisor (at operating unit/branch level).
Operations Manager (at operating unit/branch level)."
"If the above management representatives fail to provide satisfactory resolution, then the Security Officer may file a formal complaint in writing to the Branch/District Manager."
"Every Security Officer should follow the Problem Resolution procedure outlined in this section whenever he has any issues related to his terms and conditions of employment. Involving the client personnel at the client site could jeopardize USA’s relationship with the client and result in the loss of our security contract."
"If a USA employee has a concern with regard to a USA environmental/ safety/ health issue or an issue of fraud/waste/abuse, the employee may direct his concern to the appropriate governmental agency responsible for resolution of such issues and/or problems but not to the client."