Your privacy is important to Thomson Reuters and we go to great lengths to protect it. This Privacy Statement applies to the online collection and sharing of personal and other information via the Westlaw websites and Westlaw mobile application operated by Thomson Reuters and its worldwide affiliated companies and subsidiaries. This Statement does not apply to information collected in any other way, including offline, through other Thomson Reuters websites, or through other Thomson Reuters mobile applications. Westlaw may contain buttons or links to sites maintained by third parties. These third party sites are not operated or controlled by Thomson Reuters and may have different privacy practices.
Your privacy is important to Thomson Reuters and we go to great lengths to protect it. This Privacy Statement applies to the online collection and sharing of personal and other information via Westlaw websites and the Westlaw mobile application operated by Thomson Reuters and its worldwide affiliated companies and subsidiaries. This Statement does not apply to information collected in any other way, including offline, through Thomson Reuters websites, or through other Thomson Reuters mobile applications. Westlaw may contain buttons or links to sites maintained by third parties. These third party sites are not operated or controlled by Thomson Reuters and may have different privacy practices.
When you register for our services or order products via our site, we ask you to provide certain Personal Information such as your name, address, phone number, email address, payment card information. We keep this information in a contact database for future reference, as needed. We may use certain information you provide to offer you products and services that we believe may be of interest to you. If you don't wish to receive such offers, you may opt out (unsubscribe) as described in this Statement below.
If you contact us for customer support, we may ask you to provide information about your computer/mobile device or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.
We don't share any of the Personal Information you provide with others, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.
We collect information about our users, including username, purchased content, network and device information, and usage data, in the following ways: directly from the user (for example, when ordering a product, registering an account, or signing up for a newsletter), from our web server & application logs, through cookies, beacons, and through the use of local storage, including but not limited to, through local shared objects or “flash cookies,” as well as other files. The device or devices on which you use Westlaw will determine, in part, the exact manner in which we collect or store information.
We use the information primarily to provide you with a personalized experience that delivers the information, resources, and services that are most relevant and helpful to you.
When you use either the Westlaw website or the Westlaw mobile application, we will track information about your use of the application and store that information in web server logs. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:
The information we collect in web server logs helps us administer the applications, analyze their usage, protect the application and its content from inappropriate use, and improve the user's experience.
Local Storage (cookies and other technologies)
Westlaw mobile application. If you use the Westlaw mobile application, we will also store information locally on the device regarding the content that you purchase, access, and view, as well as your username. This information is stored in order to help the application work. This information is deleted from your device when you delete the application. However, unique identifiers that are persistently associated with your device, including UDID, MAC address, or unique identifiers derived from your device’s technical information, will remain the same after deletion of the Westlaw mobile application.
Third Party Services
We may use services hosted by third parties to assist in providing our services and to help us understand our customers’ use of our products. These services may collect information sent by your device when you use the application, including IP address, type of device, operating system version, unique or persistent identifiers associated with your device (such as UDID, MAC address, IFA, or identifiers derived from your device’s technical information), network information, technical characteristics of your device or its software, language settings, and usage information relating to your use of the application. If and when these third party services collect information, they do so without collecting Personal Information.
We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. For example, some of your network communications when you use Westlaw are protected with Secure Sockets Layer (SSL) technology which protects against eavesdroppers by using encryption. Also, we store Personal Information in a data center with restricted access and appropriate monitoring, and we use a variety of technical security measures to secure your data. In addition, we use intrusion detection and virus protection software. However, please note that we do not guarantee that unauthorized persons will always be unable to defeat our security measures.
Also, please note that we may store and process your personal information in systems located outside of your home country, including countries located outside of the European Union. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this statement.
We will not sell, rent, or lease mailing lists or your Personal Information to others, and we will not make your Personal Information available to any unaffiliated parties, except as follows:
We also rely on some of our affiliates for support of the products and services we offer, and we share some of our back-office functions with other Thomson Reuters companies. Our affiliates are all required to preserve the confidentiality of any personal information they may access.
We may also use statistics regarding usage for product development purposes, but we only use those statistics in the aggregate and they don't include any Personal Information.
Your access to some of our services and content may be password protected, such as via OnePass. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.
You may cancel your registration or update your preferences at any time. If you don't want to receive information about our products or services, please update your account preferences (where available), check the appropriate box when registering, and/or utilize the "unsubscribe" mechanism within the communications that you receive from us.
If you have any additional questions or concerns related to this statement and/or our practices, please contact us using the “contact us” link in the application or on the Westlaw website; email us at [email protected]; or mail your request to Online Marketing at 610 Opperman Drive, Eagan, MN 55123-1396.
Please review the Thomson Reuters Westlaw Privacy and Public Records Policy Statement to learn about the kinds of public records Thomson Reuters Westlaw gathers and makes available via certain of its restricted sites. If you have further questions, please send an email message to [email protected].
Our Privacy Statement may change at any time. If our information practices change in a significant way, we will post the policy changes here. This Privacy Statement was last updated on March 11, 2014.